All employees automatically receive travel assistance services provided by On Call International (On Call).

On Call is a 24-hour, toll-free service that provides a comprehensive range of information, referral, coordination and arrangement services designed to respond to most medical care situations and other emergencies you may encounter when you travel. On Call also offers pre-trip assistance including passport/visa requirements, foreign currency and weather information. This benefit is provided at no cost to you, and there is no charge when using the services.

Covered Services

When traveling more than 100 miles from home or in a foreign country, On Call offers you and your dependents the following services:

  • Inoculation requirements information
  • Passport/visa requirements
  • Currency exchange rates
  • Consulate/embassy referral
  • Health hazard advisory
    Weather information

  • Emergency evacuation
  • Medically necessary repatriation
  • Visit by family member or friend
  • Return of traveling companion
  • Return of dependent children
  • Return of vehicle
  • Return of mortal remains

Note: The services listed above are subject to a maximum combined single limit of $250,000. Return of vehicle is subject to $2,500 maximum limit.

  • Urgent message relay
  • Interpretation/translation services
  • Emergency travel arrangements
  • Recovery of lost or stolen luggage/personal possessions
  • Legal assistance and/or bail bond

  • Medical referrals for local physicians/dentists
  • Medical case monitoring
  • Prescription assistance and eyeglasses replacement
  • Convalescence arrangements

24-Hour Travel Assistance

US: 800-456-3893
Worldwide (collect): 1-603-328-1966

On Call International is provided through Reliance Standard.

Ready to enroll?

Please access UKG through our SSO page to enroll in your benefits. You can also access the UKG mobile app by using the company access code “Regenxbio”. If you have any questions about your benefits, please contact HR by email or call (240) 552-8526.

Go to UKG